Healing Peony

FAQ’s

General Questions

What is included in a free tea consultation with Healing Peony Herbal Apothecary?
Our free tea consultation includes a one-on-one discussion about your wellness goals, personal health needs, and flavor preferences. This consultation allows us to create a customized herbal tea blend that aligns with your body’s specific needs, offering you a tailored approach to health and wellness.
How are custom herbal tea blends created at Healing Peony Herbal Apothecary?
Each personalized herbal tea blend is crafted based on your unique health profile, lifestyle, and taste. We select the best organic herbs that work together to target your specific goals, whether it’s for energy, relaxation, immune support, or overall wellness. Our blends are individually formulated to ensure maximum effectiveness.
Are Healing Peony’s herbal products organic and natural?

Yes, all our products are made from organic, natural ingredients. Healing Peony Herbal Apothecary is committed to providing only the highest quality, ethically sourced herbs and botanicals, free from artificial additives and chemicals. We prioritize sustainable sourcing to bring you pure, natural wellness.

What types of herbal products are available at Healing Peony Herbal Apothecary?

At Healing Peony Herbal Apothecary, we offer a wide variety of herbal wellness products crafted to support your natural health journey. Our selection includes customized herbal tea blends, homemade salves, natural lip balms, and other holistic products made with organic ingredients. Each product is designed to meet specific wellness needs, from stress relief to immune support, with the purity and quality of nature’s best herbs.

How do I store my herbal products to maintain their freshness and effectiveness?

To keep your herbal products fresh and effective, store them in a cool, dark place, away from direct sunlight and moisture. Proper storage helps preserve the natural potency of ingredients in our herbal teas, salves, and lip balms. We recommend using airtight containers to extend the shelf life, especially for loose-leaf teas and salves, so you can enjoy the full benefits of your personalized wellness products.

What makes Healing Peony’s herbal blends different from other wellness products?

Healing Peony Herbal Apothecary is dedicated to creating personalized, high-quality herbal blends tailored specifically to individual wellness needs. Our custom consultations ensure that each blend is crafted with purpose, using ethically sourced, organic herbs to maximize health benefits. Unlike mass-produced products, our small-batch, handcrafted approach offers a uniquely personal experience for those seeking natural healing and balanced wellness.

Store Questions

What payment methods do you accept?
We accept all major credit and debit cards, as well as payments through Stripe. Your payment information is securely processed to ensure a safe transaction.
How long does shipping take?
Orders are typically processed within 1-2 business days and shipping times vary based on your location. Domestic orders usually arrive within 5-7 business days. You’ll receive a tracking number once your order ships.
Do you ship internationally?
Currently, we only ship within the United States.
Can I track my order?
Yes! Once your order is shipped, we will send you a tracking number via email so you can follow your package’s journey.
What is your return policy?
At Healing Peony Herbal Apothecary, all sales are final, and we do not accept returns or exchanges due to the handcrafted and personalized nature of our products. We take great care in creating and packaging each item to ensure it meets our high-quality standards. If you receive a product that is damaged or incorrect, please contact us within 7 days of receiving your order. Include your order number and photos of the issue so we can resolve it promptly. Your satisfaction is important to us, and we’ll do our best to address any concerns or questions you may have about your purchase. Thank you for understanding!
Can I cancel or change my order after placing it?
If you need to make changes or cancel your order, please contact us as soon as possible. We can usually accommodate requests if the order hasn’t been processed or shipped yet.
Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive updates on exclusive discounts, seasonal sales, and new product launches.